Stakeholder Communication
| Stakeholder Category |
Key Issues of Concern |
Response Approach & Communication Frequency |
Contact Channels |
| Employees |
- Compensation & Benefits
- Labor-Management Relations
- Operational Performance
- Information Security
- Occupational Health & Safety
|
- Labor-management meetings: quarterly
- Employee Welfare Committee meetings: quarterly
- All-hands management meetings: generally quarterly (adjusted as needed)
- Performance appraisal interviews: annually
- Post-health check consultation sessions and on-site nurse care
- Training programs: conducted as scheduled
- Employee grievance mailbox / suggestion system: available at all times
- Weekly employee club activities
- Monthly birthday celebrations and gifts
- Annual employee travel subsidy
|
HR Department
Ms. Liu
hr@genesyslogic.com.tw |
| Government Agencies |
- Regulatory Compliance
- Energy Resource Management
- Greenhouse Gas Management
- Waste Management
|
- Regular updates on the company website and Market Observation Post System (MOPS)
- Participation in interviews, forums, and seminars
- Official correspondence and documentation
|
Board Secretariat
Ms. Chiu
IP1@genesyslogic.com.tw |
| Investors / Shareholders |
- Operational Performance
- Innovation & R&D
- Compensation & Benefits
- Information Security
- Sustainable Supply Chain
|
- MOPS disclosures: real-time / periodic / regulatory updates
- Annual general shareholders’ meeting: once per year
- Corporate governance evaluation: annually
- Investor relations section on company website: updated as needed
|
Investor Relations
Ms. Li
ir@genesyslogic.com.tw |
| Outsourced Vendors |
- Operational Performance
- Customer Relationship
- Information Security
- Fair Competition
- Innovation & R&D
|
- Quarterly vendor meetings to discuss product quality, lead time, and engineering coordination
- Vendor evaluations: twice per year
- Routine communication and review: as needed
- Quality issue tracking and review meetings: as required
|
Quality Assurance Dept.
Ms. Tsai
ga@genesyslogic.com.tw |
| Customers |
- Innovation & R&D
- Operational Performance
- Customer Relationship
- Information Security
- Talent Development
|
Participation in domestic and international exhibitions (e.g., CES, COMPUTEX) at least annually
- Technical support / factory visits / client visits: as needed
- Customer satisfaction surveys: twice per year
- Timely updates of certification information on the official website
- Periodic review of product health & safety regulations (e.g., REACH / RoHS)
|
Sales Division
Ms. Liao
sales@genesyslogic.com.tw |
| Financial Institutions |
- Operational Performance
- Protection of Trade Secrets
- Transaction Security
- Information Security
- Personal Data Privacy Protection
- Compensation & Benefits
- Labor-Management Relations
|
- .Real-time disclosure of corporate governance, financial, and operational information on the official website
- Maintain effective communication channels with banks and ensure smooth financial operations
|
Board Secretariat
Ms. Chiu
IP1@genesyslogic.com.tw |