Stakeholder Communication

 
Stakeholder Category Key Issues of Concern Response Approach & Communication Frequency Contact Channels
Employees
  • Compensation & Benefits
  •  Labor-Management Relations
  •  Operational Performance
  •  Information Security
  •  Occupational Health & Safety
  • Labor-management meetings: quarterly
  •  Employee Welfare Committee meetings: quarterly
  •  All-hands management meetings: generally quarterly (adjusted as needed)
  •  Performance appraisal interviews: annually
  •  Post-health check consultation sessions and on-site nurse care
  •  Training programs: conducted as scheduled
  •  Employee grievance mailbox / suggestion system: available at all times
  •  Weekly employee club activities
  • Monthly birthday celebrations and gifts
  •  Annual employee travel subsidy
HR Department
Ms. Liu
hr@genesyslogic.com.tw
Government Agencies
  • Regulatory Compliance
  •  Energy Resource Management
  •  Greenhouse Gas Management
  •  Waste Management
  • Regular updates on the company website and Market Observation Post System (MOPS)
  •  Participation in interviews, forums, and seminars
  •  Official correspondence and documentation
Board Secretariat
Ms. Chiu
IP1@genesyslogic.com.tw
Investors / Shareholders
  • Operational Performance
  • Innovation & R&D
  •  Compensation & Benefits
  • Information Security
  •  Sustainable Supply Chain
  • MOPS disclosures: real-time / periodic / regulatory updates
  • Annual general shareholders’ meeting: once per year
  •  Corporate governance evaluation: annually
  • Investor relations section on company website: updated as needed
Investor Relations
Ms. Li
ir@genesyslogic.com.tw
Outsourced Vendors
  • Operational Performance
  • Customer Relationship
  • Information Security
  • Fair Competition
  • Innovation & R&D
  • Quarterly vendor meetings to discuss product quality, lead time, and engineering coordination
  • Vendor evaluations: twice per year
  • Routine communication and review: as needed
  • Quality issue tracking and review meetings: as required
Quality Assurance Dept.
Ms. Tsai
ga@genesyslogic.com.tw
Customers
  • Innovation & R&D
  • Operational Performance
  • Customer Relationship
  • Information Security
  • Talent Development
Participation in domestic and international exhibitions (e.g., CES, COMPUTEX) at least annually
  • Technical support / factory visits / client visits: as needed
  • Customer satisfaction surveys: twice per year
  • Timely updates of certification information on the official website
  • Periodic review of product health & safety regulations (e.g., REACH / RoHS)
Sales Division
Ms. Liao
sales@genesyslogic.com.tw
Financial Institutions
  • Operational Performance
  • Protection of Trade Secrets
  • Transaction Security
  • Information Security
  • Personal Data Privacy Protection
  • Compensation & Benefits
  • Labor-Management Relations
  • .Real-time disclosure of corporate governance, financial, and operational information on the official website
  • Maintain effective communication channels with banks and ensure smooth financial operations
Board Secretariat
Ms. Chiu
IP1@genesyslogic.com.tw